Talk with Nova Parcels

Calgary specialists ready to coordinate your shipment to Europe

Message us on Telegram, call, email, or drop in to discuss parcel deliveries, commercial freight, or family relocations bound for Ukraine, Poland, and neighbouring destinations. A logistics coordinator will follow up within one business day.

Message on Telegram

@novaparcels

Text or call Calgary

(825) 964-0807

Email logistics team

info@novaparcels.ca

Calgary operations centre

Visit, call, or email our southeast Calgary hub

We are located at 538 Cleveland Cres SE, moments from Blackfoot Trail. Walk in for parcel intake, customs support, and packaging supplies.

Address

538 Cleveland Cres SECalgary, Alberta T2G 4A9

Direct contacts

Text us 24/7 in your preferred language—Ukrainian, English, or Polish. We reply during business hours.

Business hours

Monday Closed
Tuesday 9:30 - 5:00
Wednesday 9:30 - 6:00
Thursday 9:30 - 5:00
Friday 9:30 - 6:00
Saturday 10:00 - 2:00
Sunday Closed

Language support

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🇺🇦 Ukrainian speakers available

Wed & Fri 3:00-6:00 PM • Sat 10:00 AM-2:00 PM

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🇬🇧 English & Polish support

Available during all other business hours

Parcel drop-offs accepted during all business hours

You can drop off parcels anytime we're open, regardless of language availability.

Holiday notice: Closed on Saturdays when a statutory holiday falls on the adjacent Friday or Monday.

Send a message

Tell us about your shipment

Share your parcel details, desired departure date, or special handling notes. A coordinator replies with next steps and documentation guidance.

Walk-in specialists

Drop by our southeast Calgary hub to plan shipments, finalize paperwork, and get packing guidance in person.

Rapid follow-ups

Every inquiry routes directly to coordinators who oversee Calgary to Europe routes, so you hear back within one business day.

Language support

Our team assists in English, Ukrainian, and Polish to ensure loved ones abroad understand delivery expectations.

New service

Calgary home pickups by appointment

We're introducing home pickup service in Calgary! Book an appointment and we'll collect your parcel directly from your doorstep. This service is currently available by appointment only as we perfect the experience.

Once we've refined our Calgary pickup process, we plan to expand this convenient service to more areas. Contact us to schedule your pickup—we'll confirm packaging, customs paperwork, and routing before arrival.

Schedule by text or phone