Nova Parcels customs form

Share parcel details for your Europe-bound shipment

Provide sender, recipient, parcel, and goods descriptions so our team can prepare the customs declaration. We'll confirm details within one business day after you submit.

Sender information

These details help us reach you if we have follow-up questions.

Recipient information

Include the delivery address exactly as it should appear on the parcel.

Parcel information

Exact dimensions help us calculate volumetric weight and insurance coverage.

Parcel Type & Customs Declaration Guide

Personal Effects / Used Items – Ukraine (Postal/Express)

📦 Description (what to write): Use "Used Personal Effects" or "Used Household Items", and be specific (e.g., "used men's cotton sweater, worn/washed").

What counts as "used":

  • Clothing: tags removed; worn/washed
  • Household items: opened packaging; light wear
  • Electronics: out of original box; previously set up/used
  • Books: previously read; minor wear on cover/pages

⚠️ Items with tags attached or sealed packaging may be treated as new.

Valuation (very important): Declare realistic fair-market (depreciated) value, not the original purchase price. Customs can question obvious under-valuation.

Illustrative FMV examples (not official rates): Used clothing: €3–10 per item • Used kitchenware: €2–8 per item • Used books: €1–3 each

Ukraine Customs Thresholds (to private individuals):

  • Up to €150 (goods value): No duty or VAT
  • Over €150: 10% duty on the amount over €150, then 20% VAT on (amount over €150 + duty)

Excise goods (alcohol, tobacco, etc.) are not covered by the exemption. Customs may sum multiple parcels sent to the same recipient/day.

Example: Declared goods value €170 → Duty: (170 − 150) × 10% = €2.00 • VAT: [(170 − 150) + 2.00] × 20% = €4.40 • Total = €6.40

Tip: Keep shipping cost listed separately on the label/invoice. The €150 test applies to goods value.

Best practices:

  • Be specific in descriptions and note condition (e.g., "used, minor wear")
  • Keep totals ≤ €150 when possible to stay duty- and VAT-free
  • Don't split one order into multiple boxes just to avoid the threshold—customs can combine them

Last updated: October 23, 2025

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Description of goods

Add each type of item packed inside the parcel. Start with the most valuable.

Shipment Cost Estimate

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Base Price

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Total Cost

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